Having issues accessing a digital item that you ordered?First be sure that you add "*@amfellow.org" to your approved senders / whitelist / safe senders,in your email client.Second, if your order status is not marked as "Completed" then your digital items are not yet available. Normally we will process your order within 24 hours. Once we process your order we will change the status to "Completed."(The status of your order is visible by following the instructions below). After you click on the link "View Recent Orders," you will be prompted to log-in (if you have not already done that). Once you have logged in you should see your recent orders. Beneath each order there is a listing of the individual items which were part of the order. Beside each individual item*** (for which there is associated downloadable content) you will see "Download Files" this is the link to click on which will initiate the download of the file that you ordered. ***The only exception to this is the "Marriage Package." If you ordered the marriage package we will email you both the Ceremonies document and the Details of Marriage Laws. If have not received an email from us with the corresponding files please contact us and we will re-email your documents. (Normally we will do so within 24 hours or less). Here is the link to download items from your recent orders:View Recent Orders |